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About TMI Plus

Trek Mates India brings to you, the unique Loyalty Points scheme to avail discounts across all packages booked on Trek Mates India’s website and at our office.

New to TMI Plus?

◘ You are eligible for TMI Plus Loyalty Points on valid purchases, booked from Trek Mates India’s Website.

◘ You can redeem the TMI Plus Loyalty Points on the further purchases made on Trek Mates India’s Website only.

How can I become a member of TMI Plus?

It is very easy to become a member of the TMI Plus. When you make a purchase at Trek Mates India’s website, just create a valid login id & password. Fill in your details, submit the form and congratulations, you are now a privileged member of TMI Plus!

How long is the TMI Plus membership valid for?

The TMI Plus membership is valid for a lifetime.

What are the details required for the TMI Plus Membership?

The mandatory details that are required for enrolment into any trek, tour, and package are your full name and mobile number. You also need to provide your email address, residential address with pin-code and date of birth to avail all the program benefits.

How can I update any changes in my contact details ?

You have 3 options to update your details:

  1. Login to the website and update your profile
  2. Call our office number 8422888006 between 11:00am – 08:00pm (Monday to Friday)
  3. Write to feedback@trekmatesindia.com
Where can I spend points using my TMI Plus membership?
  • Just login to your account on www.trekmatesindia.com while booking your package on the website & redeem your points while checkout.
  • TMI Plus points only can be earned and spent on the online bookings made on our website ‘www.trekmatesindia.com
Will I always get points for all my transactions at the TMI website ?

Points are awarded for booking, except in the following scenarios:

  • Products which have special offers/promotion/have been excluded by the management
  • Loyalty points offered on every program are clearly stated with every package
How frequently do the points get updated in my account ?
  • The points get updated within 72 hours of completing your purchase.
What is the validity of the points ?

TMI Plus Loyalty points are valid for a period of 10 months from the date of accrual.

How can I check my current point balance ?

Members can check their current point balance by logging into your account at My Account.

How do I get to know about the special offers and promotions ?

Just ensure your mobile number and email id is updated with us and we will ensure you receive all the relevant updates, special offers and promotions.

If I cancel my booking after redemption of loyalty points, what would happen to my refund ?

 

 

Check the detailed information on refund in such case at –  

Refund Policy

Login into your account to check your TMI Plus Loyalty Points

Login id - YourID
Password - ••••••••••••••••••

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